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"Major New Survey Examines Current, Future State of Lab Design", (c) R&D Magazine (8/06)

First of a six-part series of articles based on research revealing the current state of, and likely challenges for, laboratory design. Series produced with sponsorship support by Labconco Inc., VWR, Kewaunee Scientific Corp., and Biofit Engineered Products.
 

Nearly 70% of those planning some type of lab construction project will modify an existing facility in some manner. Less than a quarter will actually build a dedicated new research building.
 

Today’s research laboratory is more complex than ever, charged with enhancing organizations’ growth in a global environment, exploiting rapidly changing atomic-scale technologies, coping with increasingly tighter budgets, and meeting requirements for ever faster times to market. Lab managers are constantly being driven to increase staff productivity, creativity, and responsiveness.

The laboratory environment itself has come under increasing pressure to help meet these goals quickly, efficiently, and cost-effectively. For the first time in more than 10 years, the editors of R&D Magazine have performed an intensive study on the state of today’s research lab, what researchers need and want for their future lab environments, how new technologies are driving lab design changes, how funding issues are shaping new labs, and what the lab of the future is likely to look like in 10 to 15 years.

The editors performed a series of in-depth surveys involving lab users and executives who read R&D Magazine, as well as members of the lab architecture, planning, engineering, and construction community. R&D’s editors also collaborated and exchanged information with researchers at the Fraunhofer Institute for Industrial Engineering, Stuttgart, Germany, which is in the first two-year phase of a long-term conjoint research project, Lab 2020, with the Fraunhofer Institute for Interfacial Engineering and Biotechnology, Stuttgart.

The Institutes employ more than 12,500 researchers and see themselves as a service company, offering their scientific and technical expertise on the market for R&D services. Due to their size and their technology needs, the Fraunhofer Institutes have a strong incentive to determine future lab design requirements for their own vested research interests, along with the requirements of their contract research clientele.

The results of this R&D Magazine research and the Fraunhofer collaboration are presented in this six-part report, which will appear in the July through December 2006 issues of Laboratory Design. Except where indicated, the results are an average of government, academic, and industrial respondents.
 

The amount of time researchers spend doing traditional bench-style research—about 30%—has not changed dramatically during the past 10 years. The amount of time spent on travel and meetings, however, has declined, while the time spent in computer-related research, e-mail, and the Internet has substantially increased.

The old and the new As one might xpect, the current research environment is a mix of new and old labs. According to our reader survey results (with more than 1,000 total respondents), the average age of today’s research lab is slightly more than 11 years, with nearly a third of those responding stating that the labs where they work are more than 20 years old. However, nearly a third said that the labs where they work are five years old or less. The last time that the average researcher’s organization had renovated, built new, or made an addition to their lab building was about 4.5 years ago, with about a third of those respondents indicating that some work had been done within the past two years.

About a third of the researcher respondents indicated that they plan to renovate or build a new laboratory within the near future. More than 71% of this group expect to launch their project within the next one to two years; slightly more than 7% said they currently had a lab under construction or renovation.

The daily grind The breakdown of how researchers spend their workdays appears to be statistically about the same as it was 10 years ago, but the type of work that they do has changed. In a survey performed by R&D Magazine in 1996, researchers were found to spend about 25% of their time doing lab work, 15% in meetings, 9% on travel, and 47% of their time doing “other” things in the office.

A similar question in this year’s survey found that researchers now spend slightly more of their time (30%) doing traditional bench-style lab work and on travel (14%) while spending slightly less time (10%) in meetings. The “other” work in the office, which accounts for 43% of time, is now broken down into a third for computer-related scientific research, a third for email and Internet-related activities, and a third for report writing.
 

The single most important criterion in building or renovating a new lab, according to researchers, is available bench space (75% of survey respondents), followed closely by overall lab space (68%). (Additional “important criteria” data will be discussed in the August issue.) Good lighting is also crucial; of the researchers who say they are “somewhat” or “very” dissatisfied with their labs, 22% complained about the lighting. Shown is the new Wellcome Trust Sanger Institute in Hinxton, Cambridge, U.K. — a facility with abundant daylighting.  

 

 

 



The time spent in these various activities varies somewhat by the type of organization that researchers work for—commercial, government agency, or academia. In general, researchers in academia and government labs spend more than a third of their workdays doing traditional bench-style research, while those in commercial labs spend slightly less than 20%.

Similarly, commercial researchers spend about 20% of their time in meetings, while those in academia and government labs spend about half of that amount (10%). Commercial researchers spend about twice as much time on travel (12%) as their counterparts in academia and government.

The “other” time is about the same for all three types of researchers, with the exception being that academic researchers spend a little less time on everything else so that they can spend about 12% of their time in teaching, classroom, or administrative graduate-assistance activities.

Lab satisfaction When asked how satisfied researchers were with their laboratory environments, there was a strong relationship between the age of the lab and researcher satisfaction level—the newer the lab, the higher the satisfaction level. About 72% of researchers working in labs that are one to five years old said they are “very” or “somewhat” satisfied with their labs; only 7% in this group are “very dissatisfied.”

Satisfaction dropped predictably with lab age; 67% of those in five- to 10-year-old labs are at least “somewhat” satisfied, 53% in 10- to 15-year-old labs, and only 39% in labs more than 15 years old. Users who are “somewhat” or “very” dissatisfied number 10% for five- to 10-year-old labs, 27% for 10- to 15-year-old labs, and 46% for labs more than 15 years old.

Crowding is a key problem, with about half of the dissatisfied respondents citing it as their number one issue. In decreasing levels of importance, the other issues driving user dissatisfaction are inappropriately equipped labs (36%), poor air quality (30%), excessive noise (29%), and bad lighting (22%).
 

The average age of the lab where scientists and engineers perform most of their research is 11.3 years, with about a third of survey respondents working in labs <5 years old. More than a third of the researchers work in labs that are >15 years old.

Changing programs, changing projects In recent years, there has been a strong shift in several areas of research that will have lasting effects on the design and construction of labs in the future. These changes include shifts from individual to team-based research, from focused to multidisciplinary research, from traditional fixed-configuration layouts to flexible open labs, and from traditional materials-based and biology-based research to nontraditional and technically demanding nanotech, biotech, and nanobiotech research.

These issues go along with the globalization of science and the concomitant requirements to involve specialists from many fields and cultures. This rise in collaboration has been largely driven by the now pervasive use of ICT (information and communication technologies, i.e., networks, groupware, computing infrastructures, Internet, etc.), as well as increasing pressures to turn science more rapidly into profits in all research arenas.

Similarly, trends in lab siting—including a proliferation of labs in urban centers and science-based mixed-use developments—are combining with the need for electronically linked and integrated foreign research sites to create new demands that were not envisioned even five years ago. New construction, renovations, and additions to purpose-built lab facilities in a suburban, university, or medical center campus are not the only games in town any more. Adaptive reuse of non-lab buildings, fit-outs of spec structures, and various combinations of all of these are now in play.

Crowding was a consistent complaint of researchers regarding their existing labs, as shown by these problems cited by respondents who said they are “very” or “somewhat” dissatisfied. Overall working conditions (noise, air quality, lighting) were also matters of concern.

The average length of time since a researcher’s lab was either renovated or built new was 4.6 years. About 9% of the respondents to the R&D Magazine survey have not had any renovation, new construction, or expansion to their facility since they joined their current organization.

When asked about their current clients’ requirements, research lab architects, engineers, builders, and consultants said that, on average, only about 46% of their work currently involves brand new laboratory construction. The remainder is broken down into combined renovation-expansion projects (17%), renovation-only projects (14%), fit-outs of empty space in existing buildings (12%), and adaptive reuse (12%). Obviously, firms often specialize in particular types of work, so the percentages varied a good deal among the respondents.

Modern research labs are some of the most complex buildings constructed, totally unlike high-rise office buildings, factories, or department stores. On average, they use five times more energy and water per m2 than a typical office building. Meeting the technology, safety, product development, productivity, and efficiency demands of today’s research enterprises presents a set of complex challenges to architects, engineers, builders, consultants, and laboratory owners and users.

There has been a dramatic increase in the proliferation of flexible open lab arrangements in new research labs. The James H. Clark Center at Stanford Univ. takes the concept to extreme lengths. Photo: MBT Architecture.

These and more research laboratory designissues and trends are covered in more detail in the following articles of this report.

Thus, environmental issues should be addressed in the planning stages of a project, and it is recommended that an in-house or contracted environmental expert help with this assessment.

Adverse impacts

During a construction and renovation project, chemical contamination and improper hazardous materials management can be the source of many adverse environmental impacts. Historical contamination in a health care facility or mismanagement of C&D waste during a project can open the door to penalties and fines from both state and federal environmental agencies. Paperwork trails can also cause significant compliance headaches, cost overruns and project delays.

Many hospitals predate the existence of the Environmental Protection Agency (EPA) or any of its associated statutes. As a facilities manager, it can be difficult to know how the laboratory and other departments are handling hazardous materials now, never mind how materials management practices were controlled generations ago. Historical contamination is extremely common in old hospital buildings and is a potential budget buster, whether it be in soil, infrastructures or a workspace targeted for renovation.

Contamination in internal workspaces or infrastructures could potentially come from many more places than one might imagine. Many chemicals used in the various departments of a hospital can potentially be a source of historical or chronic contamination in a health care facility.

If any laboratory space is being renovated (clinical, pharmacy/oncology or research), for instance, on-site contractors will often refuse to work in that laboratory space without written certification that all surfaces have been properly decontaminated. The same may be true for any lab equipment being relocated to new or temporary space. This might mean bringing in a crew of environmental specialists to decontaminate the space and provide written documentation. These services can sometimes be quite expensive if they are contracted at the last minute.

Before large-scale demolition begins, it is necessary to identify what lies in the building infrastructure. For instance, one of the most pervasive chemicals on old hospital sites is mercury. Mercury’s harmful properties are well-documented and most facilities strive to be “mercury-free.” However, old cast-iron or glass piping in buildings generally contain enough mercury to raise serious concern about contamination unless every line between the laboratories and the final discharge has been replaced in recent years.

Mercury can be present not only from historical use, but from current practices. Occasionally, there is certain equipment for which staff do not want to utilize mercury-free alternatives. Laboratory and/or medical staff are sometimes reluctant to change procedures for fear of impacting patient care. Mercury thermometers, for example, are often still used in laboratories to monitor temperatures in water baths.

If contractors are surprised by the presence of mercury, the project could be shut down until a decontamination occurs. The associated costs of an urgent decontamination and having contractors on hold can be significant.

Do not repeat others’ mistakes by tearing down a building without first removing contaminated piping, draining cooling systems and removing all window air conditioners. Damaging this equipment during demolition can turn large amounts of debris into hazardous waste. All thermostats, fluorescent lamps and ballasts should also be removed before bringing in the heavy equipment. Window casings from older buildings have a high probability of lead paint and may need to be removed separately and disposed of as hazardous waste. Failure to do so can also create contamination in ordinary construction debris waste.

External contamination may not only entail waste disposal, but possible impacts to the environment. This can lead to extensive cleanup costs and fees or fines issued by state, local and federal agencies.

For instance, if a project includes any type of excavation, it may impact storm drains. Storm drains often contain evidence of automotive fluids and, if not maintained routinely, a disturbed catch basin can release contaminants into the groundwater and sewer systems. Likewise, if a project entails demolition work on or in a parking garage, oil/water separators must be decontaminated before demolition to avoid contaminating soil or debris.

Additionally, if any underground storage tank is being removed, risk of having contaminated soil is high. Tanks must be properly cleaned before removal and, if being replaced, must be installed by a licensed contractor. This will ensure compliance with state and federal requirements for underground chemical and oil storage.

Job site decisions

A contractor is never responsible for any hazardous wastes generated on a job site. The contract agreement may indicate that waste disposal is the contractor’s responsibility, and the contractor may live up to the agreement, but any waste created on-site at a health care facility is linked to that property; therefore, it is tied to the hospital’s EPA generator’s identification number. 

This means that it is the hospital’s responsibility and liability, and any hazardous waste generated during a project counts toward monthly and annual waste generation. The hospital’s name appears on the shipping papers, not the contractor’s, so it is necessary to be certain that only approved hospital personnel are signing the papers.

It is also necessary to confirm that the waste is being characterized and stored properly as well as being shipped to a fully permitted disposal facility. If the hospital is registered with the EPA as a small quantity generator of hazardous waste, the project can potentially cause limits to be exceeded and subject the hospital to additional fees, requirements and even fines on a state or federal level.

Still, a project manager should fully understand the contractor’s training, capabilities and requirements for working in a potentially contaminated area. If they require certificates of decontamination, these procedures should be appropriately planned. Typically, a plumbing contractor will not be trained to manage hazardous materials, and should not work with chemically contaminated piping. Clear, concise communication and proper planning will ensure that the appropriate contractor is employed on each phase of the project. If expectations and qualifications are clear, costly delays can be avoided.

For example, a hospital in New England recently removed an underground storage tank and, in turn, had to ship several tons of contaminated soil to be properly disposed. Although state contingency plans require off-site shipment of the soil, the material did not meet the definition of a hazardous waste in this case. When the contractor arranged disposal through its hazardous waste subcontractor, the soil was improperly characterized as hazardous waste. The improper characterization of the soil caught the attention of the state agency, and caused the additional requirement of completing and submitting an EPA biennial report. Ultimately, the shipment caused the hospital to exceed its generator limits for the year and this waste management error became the source of unbudgeted consulting services and increased scrutiny by the state.

Many states perform their own on-site inspections for environmental compliance. Events like this one can put a facility under the microscope and increase chances of a state inspection.

Regulatory permitting

If a project involves adding or replacing boilers, it will certainly have an effect on the air emissions during and after the project. To avoid Clean Air Act violations, it may be necessary to go through a new source registration process and update air emissions permits.

Permits also come into play under the Clean Water Act. A project involving excavation will likely require a storm water discharge permit. With significant amounts of additional mobile equipment on-site, storm water runoff can potentially be the cause of groundwater contamination. Inside buildings, engineering staff is responsible for maintaining wastewater neutralization systems. These systems were designed as a result of the Clean Water Act regulations and associated permits. Project managers should consider how the project may impact current wastewater permits. Will there be flow increases during or after the project? Is the current system adequate to handle the changes? Will there be new processes that require new treatment or collection systems to be installed? Any significant changes could potentially cause a violation of the hospital’s wastewater discharge permit. Individual state and local agencies may have other permit requirements related to environmental issues. Be sure to understand all local as well as federal requirements.

Additionally, many states have a ban on certain C&D materials from disposal at municipal landfills. For example, Massachusetts will not allow municipal landfill disposal of cathode ray tubes, lead-acid batteries, asphalt, brick or concrete. Nor will wood or metal waste be accepted in any significant quantities at solid waste landfills. These materials must be recycled and the list continues to grow, including white goods such as stoves and refrigerator units. It is a good idea to check individual state requirements.

Potential pitfalls

There are many potential pitfalls of a C&D project, and any of the issues mentioned above could result in compliance enforcement and fines as well as project delays and cost overruns. Of course, it all equates to bad publicity that does not go unnoticed by potential customers, benefactors and the Joint Commission.

Making the extra effort to identify and address environmental issues prior to the project commencing is highly recommended. A proactive approach can help ensure that projects stay on time, on budget and will minimize liability by foreseeing the potential environmental impacts. 

Patients are accustomed to waiting, but these days doctors are doing a lot of it, too, as their search for new spaces stretches out longer than they’d ever imagined. “At least with the residential market, customers have choices. There’s a much bigger pool,” says broker Paul Wexler (pictured) of Corcoran Wexler, who specializes in ground-floor apartments and physician’s offices. It took three years for eye surgeon Jacqueline Muller to find a suite on Park Avenue, partly because she was holding out for that address—“there’s a certain prestige,” she admits—and also because she was repeatedly outbid. Twice, she was beaten out by another doctor. Another buyer wanted to build a triplex apartment. (Prices, of course, are way up. Tenants pay $85 per square foot per year on prime East Side avenues, compared with $50 two to three years ago.)

Wexler says competition from apartment-hunters—because ground-floor spaces come cheaper than comparable units upstairs—is partly to blame, but doctors are being pushed out for other reasons. Residential developers aren’t allocating street-level space for medical offices anymore, preferring larger lobbies or amenities like fitness rooms or play spaces. Turnover also has slowed as more physicians share space, to cover the ever-increasing monthly expenses. So what’s the cure? Just like buyers and renters in the residential market, they have to take their time or settle for less. In Ziecheck’s case, it meant rubbing shoulders with lawyers and bankers in a midtown tower. “We have a whole floor!” she says excitedly—and, she jokes, a building full of prospects.

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